Current Job Openings
1- Customer Insights & Engagement Manager
Eligibility:
Master’s degree from a reputable university.
Experience:
At least 5 years of experience in the relevant industry.
Responsibilities:
Implementation of world-class customer loyalty programs. Minimize customer complaints. Identify and fix gaps in the process flow. Conduct research to better understand consumers. Organize focus groups with clients. Improved end-to-end delays. Increase stakeholder engagement to create win-win situations. skills and abilities Knowledge:
Last Date 20 July 2023
2- Value Added Proposition Manager
Eligibility:
Master’s degree from a reputable university.
Experience:
At least 5 years of experience in the relevant industry.
Position Responsibilities:
Educating customers about the premium offering. Increased value proposition for all products. Conduct cross-selling programs. Implementation of communication toolkits for agencies. Deliver amazing customer experiences. Increase stakeholder engagement to create win-win situations. skills and abilities Knowledge:
Last date 20 July 2023
Online Apply
https://www.meezanbank.com/careers/vapm
3- Premium Portfolio Executive
Eligibility:
Bachelor’s degree, preferably a Master’s degree from an HEC accredited institute/university
Experience:
At least 5 years of relevant work experience
Professional responsibility:
Gain a sound and up-to-date understanding of all internal policies and processes affecting affect customers premium. Act as the point of contact for the assigned regions and resolve all premium customer issues reported by the branches. Call or email stores and share updated offers with team members to keep stores relevant to premium customers. Call newly registered premium customers and inform them about all premium services/offers so that the customer can fully benefit from premium banking.
skills and skills Knowledge:
MS Office, bank knowledge, customer empathy Specialty: Customer service, portfolio management, marketing Personal qualities: Customer service, portfolio management, marketing Negotiator Who works with internal employees to go to common goals reach A company ambassador who respectfully represents the company in the direct marketing community and customer showrooms. department:
Last Date 20 July 2023
4= Service Quality Consultant
Eligibility
Bachelor’s degree (preferably Master’s degree) from a reputable university.
Experience:
Up to 2 years of relevant work experience
Responsibilities:
Conduct regular branch visits and evaluate branch performance against the bank’s key service indicators. Acts as the Bank’s service ambassador, helping branches expedite matters related to their services at regional, regional or headquarters level. Identify areas of service improvement in bank branches and processes that help improve customer experience.
Skills and Skills Knowledge:
Customer Orientation, Critical Thinking and Good Communication Department: Service Quality (Customer Service Team)
Location: Peshawar Cit. Bannu City. Rawalpindi City
Last Date : 20 July 2023